help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving text or phone call notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-11-2019 09:08

‎04-11-2019 09:08

Since I got a new cell phone (iPhone Xr) I'm not receiving notifications of texts or calls on my Ionic.  I have the Bluetooth option "on."  The notification features are "on."  It syncs my exercise okay, just no notifications.  Worked fine with my old phone (iPhone 6?)

Best Answer
0 Votes
1 REPLY 1

‎04-12-2019 11:03

‎04-12-2019 11:03

It's great to see you around @DennEppe! Thanks for the details that you've mentioned. 

 

The phone that you're using is a supported device. You should receive notifications as you did with your old Iphone 6. Please try the following tips posted in this article My Fitbit device isn't receiving notifications from my phone. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes