Not tracking workout properly

[Crh305]

My ionic has stopped properly tracking workouts in the last two days.  Both days I manually started and stopped my workouts via the watch.  Both workouts lasted an hour, I know because as I said I manually started and stopped the workouts.  When I stopped the workouts the ionic said that the workout lasted only a half hour.  When I go to edit the workout it shows that the workout lasted an hour.  Also, the calories burned and heart rate are totally wrong.  It showing after an hour long intensive workout I burned only 300 calories and a heart rate of like 150.  I’ve had this for almost a year and had t changed how or where I wear the watch.  This is the first I’ve come across this problem.

[NellyG]

Try restarting the Ionic several times and see how it goes next workout. If no better then do a factory reset (settings app on the watch and scroll down to About). Let us know how you go 

Restart your tracker