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Not working after swimming with my fitbit

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‎12-02-2018 03:10

‎12-02-2018 03:10

Good day all . I bought my Fitbit irionic late last year. Last month I went to swim with and the watch stopped working . Is there anyone having the same problem? What can I do. I need help. 

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‎12-03-2018 10:16

‎12-03-2018 10:16

A warm welcome to the Community @stekit! Sorry to hear about the inconvenience that you had after you went swimming. 

 

I would like you to provide me with more details about what you're experiencing: 

- Is your display working on your Ionic? 

- Is it tracking your data?

- Have you tried charging it?

- Have you tried restarting it?

 

Keep me posted. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-04-2018 00:48

In response to SilviaFitbit

‎12-04-2018 00:48

The watch is not even charging. After swimming , I saw the lights coming in and of . I charge it the the all afternoon , then charging signal was 0%. From that time the Fitbit watch is not even switching on .
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‎12-04-2018 09:47

In response to stekit

‎12-04-2018 09:47

Thanks for getting back @stekit! I've shared your post with our Support team, they will continue assisting you on this matter. 

 

I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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‎12-04-2018 10:15

In response to SilviaFitbit

‎12-04-2018 10:15

Thanks Silvia.
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