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Notification service not running Ionic and Versa 2

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‎12-05-2019 16:51 - last edited on ‎12-06-2019 11:54 by Fitbit Moderator

‎12-05-2019 16:51 - last edited on ‎12-06-2019 11:54 by Fitbit Moderator

Both my ionic and my wife's versa 2 just started getting the notification service not running message. Restart and then it comes back on.  Two different Samsung phones and if we do nothing the message just goes off after a while and everything seems fine---any idea what is going on?

 

Moderator edit: Updated subject for clarity 

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‎12-06-2019 11:59

‎12-06-2019 11:59

@Jer815 It's nice to see you around. Thanks for the details mentioned. 

 

I appreciate the time you took to share your experience with the Fitbit app. We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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