Notifications don't stay

[jgauthier]

Previously, I had a Blaze.  Unfortunately, after 18 months the battery would not keep a charge any longer.  I've upgraded to an Ionic.

With the Blaze, I would receive a notification, or several, and when I was ready I could "scroll up" on the main screen and read them. At the bottom, I could clear them.

I noticed I received notifications on my Ionic, however when I went to read them with a "scroll down", it tells me "Nothing new here.".  Strange.

I had someone send me a text message and I watched it pop up on my screen for a moment.  Then after, I went into the notifications area and it wasn't there.  It seems after it's received, it's cleared.

If I don't read it when it comes in, I can't read it on the Ionic. This seems wrong.  Any suggestions?

Thanks!

[NellyG]

Yes that isnt right. Mine stay until I dismiss them. Have you tried restarting your Ionic several times? Let us know if that helps.

Restart your tracker

[jgauthier]

I'm up to 4 reboots.  After the third reboot, I sent a test and it stayed on the screen.  I pulled down and saw the notification.  I cleared it.  Then, every subsequent notification exhibited the same original problem.  I get a quick vibrate of the incoming notification.  It pops down, goes back up and there is no history at that point.

[Rich_Laue]

If I don't respond or dismiss, I find the notifications do stay on the ionic. 

[jgauthier]

That's not my problem.   It's as if my notifications are self-clearing.

[sfringer]

@jgauthier are you acknowledging the notification on your phone? If so, that will clear it on the Ionic as well. (At least, that is my current experience)

[jgauthier]

No, as I've stated it shows up on the watch for a brief second, then it's gone.  It's not in the history.

No phone interaction takes place.

[Scout123mh]

I am having the same exact issues (quick vibration, notifications appear for half a second then disappear) so am wondering if you ever found a solution?? I hate that my notifications won’t stay on my Fitbit ionic 😡