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Notifications not clearing

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‎04-28-2019 13:22 - last edited on ‎04-29-2019 07:30 by Fitbit Moderator

‎04-28-2019 13:22 - last edited on ‎04-29-2019 07:30 by Fitbit Moderator

I keep trying to delete/clear my notifications on my Fitbit ionic. I keep pressing the clear all and it keeps bringing up the old notifications. I have notifications that are 2 weeks old. Can someone help me.

 

Moderator edit: Updated subject for clarity 

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‎04-29-2019 07:35

‎04-29-2019 07:35

A warm welcome to the Community @Junior81. Thanks for the details that you've mentioned. 

 

We’re aware of it and are working to identify a resolution as quickly as possible. We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

 

In the meantime, you can clear these notifications by restarting your Ionic.

 

I'll be around if you need further assistance. 

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