Notifications not clearing

[Gags1984]

Hi,

My ionic does not clear any notification.I have tried clicking on individual msg and also tried clear all but still it stays thr.How may time a day u restart yr watch just to clear all the notification,its so stressful.Does anyone have any fix?

Thanks

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @Gags1984. Thanks for the troubleshooting tried and the details mentioned. Sorry for the delayed reply. 

Sorry to hear that you're experiencing this. We’re aware of it and are working to identify a resolution as quickly as possible.  We appreciate your patience and look forward to getting you back on track.

As you mentioned, a workaround that has worked for others is restarting the watch. 

Please let us know if there's anything we can do to assist you in the meantime.

[Gags1984]

How long it will take from yr team to figure this out. I saw this is ongoing issue from long time when i read reviews and all FAQs and its still have not yet resolved.plz clarify.

Thank you

[SilviaFitbit]

Thanks for getting back @Gags1984. At the moment, I don't have any information about when this will be resolved. Rest assure that our team is already working on this and looking for a resolution. 

Once again, your patience and understanding while this gets resolved is appreciated.