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Notifications not vibrating on my Ionic

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‎11-12-2018 17:58

‎11-12-2018 17:58

I have recently noticed that my notifications are not vibrating on my Ionic. So I rebooted my phone and reset the watch and they work for about 15 minutes and then they stop. I can see the watch received the notification but it fails to vibrate after that 15 minute window. Are other experiencing this? I recently updated the firmware on the Ionic. Is that causing the issue? It had been working for quite a while and then just recently stopped. Thanks for the help. 

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‎11-12-2018 20:44

‎11-12-2018 20:44

I would suggest trying a full factory reset. You mention you've just updated the FW, there's a chance it may have been corrupted, a full reset will rule this out. 

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Nathan | UK

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