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Notifications show even though notifications are turned off

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‎05-29-2018 08:34

‎05-29-2018 08:34

This has been an issue ever since I upgraded to the new version of the Fitbit OS (I think version 2).  I have Notifications turned off on the watch, however they occasionally still show up anyway.  Is this a known bug?  Is there a surefire way to prevent _any_ notification from _ever_ appearing on the watch?  Thanks!

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‎05-29-2018 09:08

‎05-29-2018 09:08

If you dont ever want notifications on the watch then I'd turn them off in the app. In the app go Ionic and scroll down to notifications and make sure each catagory is turned off. That shoukd stop them.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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2 REPLIES 2

‎05-29-2018 09:08

‎05-29-2018 09:08

If you dont ever want notifications on the watch then I'd turn them off in the app. In the app go Ionic and scroll down to notifications and make sure each catagory is turned off. That shoukd stop them.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎05-29-2018 09:14

In response to NellyG

‎05-29-2018 09:14

Thanks! I've done this, hopefully it'll work!
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