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Notifications

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‎04-13-2018 23:01

‎04-13-2018 23:01

I no longer receive notifications for anything but too few steps. I dont know how this happened.  When the watch was new, this was working.  How can I fix this?

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1 REPLY 1

‎04-14-2018 01:28 - edited ‎04-14-2018 01:30

‎04-14-2018 01:28 - edited ‎04-14-2018 01:30

Have you tried restarting your phone and also the Ionic (Press and hold the left button and bottom right button together for 15 secs)? Also long press the left button on your Ionic, then swipe from the right side of the screen to the left, confirm that the setting for notifications is set to on. 

 

If that doesn't work you could try uninstalling the fitbit app from your phone and reinstall it. You may need to go back into settings to re-enable notifications. 

Community Council Member

Nathan | UK

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