12-18-2018 10:09
12-18-2018 10:09
My Ionic updated yesterday but now today my HR readings are way wrong. Like too low I'm walking around and it's say it's 65 that's not right
12-18-2018 12:22 - edited 12-18-2018 13:50
12-18-2018 12:22 - edited 12-18-2018 13:50
İ am having same problems after update i am getting high heart rates and huge amount of calorie burn data. Usually doing same workouts and cardio and it was around 3200- 3400 calorie burn. After update its around 3900 and rested heart rate sits around 83-85. It should be around 55 with previous firmware.
Edit: couple of days of training will show whats going on. Maybe sensors become more sensitive
12-18-2018 12:54
12-18-2018 12:54
I'm having problems with low miles and extreme high heart rates when exercising I just updated today and had this problem today always something going on with my fit bit and when you try to get it straightened out good luck
12-18-2018
13:19
- last edited on
12-19-2018
13:24
by
YojanaFitbit
12-18-2018
13:19
- last edited on
12-19-2018
13:24
by
YojanaFitbit
My resting HR is 58-61 on average. I'm normally 79-95 during work which I'm
on my feet day but today it's been so strange. I've been moving and it's
been 65 that's not normal
What's funny is it was fine yesterday after the update but now it's just
acting strange. I'm waiting for support to contact me
12-19-2018 13:38 - edited 12-19-2018 13:40
12-19-2018 13:38 - edited 12-19-2018 13:40
Hi @fumbling81 and @roknrolhuchiko, nice to see you here. Welcome to the Forums @SeckinSA!
Thanks for reporting the issues that you're Ionic is having after the update. We're currently investigating this, in the mean time please restart your Fitbit and try these tips.
I'll be around if you have questions.
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
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12-21-2018 05:16
12-21-2018 05:16
Update: it seems everything is fine and stable so far. Watch became more accurate after latest firmware thats why first day data that have been collected maybe more sensitive.
12-21-2018 05:33
12-21-2018 05:33