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Offer to replace Ionic watch

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‎07-18-2024 17:55 - last edited on ‎07-19-2024 11:11 by Fitbit Moderator

‎07-18-2024 17:55 - last edited on ‎07-19-2024 11:11 by Fitbit Moderator

Can anyone help,

I have had an ongoing communication with Fitbit.  To receive the extended offer to replace my Ionic fitbit (already mailed it). Need to provide more information per Fitbit request: 

where can I mail it they "closed my case"

 

Moderator Edit: Formatting.

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‎07-19-2024 11:14

‎07-19-2024 11:14

Welcome to the Fitbit Community, @B.Hart. I'll be glad to assist you with your Fitbit Ionic replacement inquiry.

Fitbit Ionic is currently on a recall. Please contact our team for more information about Ionic refund, please visit our web page at help.fitbit.com/ionic.

I wanted to let you know that I'm going to close this thread to keep the community organized and prevent any confusion.

Andrea | Community Moderator, Fitbitp>

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