Oxygen saturation graph disappeared

[McShane]

I have a new Ionic, about 3 weeks old, and I was really loving the oxygen saturation graph but for some reason it has disappeared from my sleep assessment screen.  I recently update the app but cannot be sure it disappeared at the same time.  Any suggestions?

Moderator edit: Updated subject for clarity 

[Ricsb65]

Never had this function on mine, I'm sure ive read that they were trialing it on a number of devices and were due to roll it out to everyone at the end of this month so you may get it back then if this is correct

[Remydiva]

Me too with my Versa2. I went back to check past days when I know I had it and the graphs are all gone.

[Cantryboy]

At least you had it for a bit.... I'm still waiting!

[Remydiva]

.....and just like that.. it’s BACK again today!

ysy!

[McShane]

Yep, It's back on mine as well!

[Remydiva]

Yay for you and me! I was hoping the update I got last nite ‘fixing bugs’ might have included the O2 sat for everyone .. anyone? Hubby who also has Versa 2 but no O2 sat, didn’t get update email yet so can’t tell,

[SPGmd]

Are those of you that are able to see the Oxygen saturation graph using the "Fitbit Premiere" service?

[Remydiva]

NO .. I am NOT. Hope it stays ‘free’ as it is an important ‘health ‘ metric.

[McShane]

Nor am I.  Hope it stays/becomes available for all.

[slbert]

It has come back on mine, but I still have the issue of it "disappearing" randomly during the day. If I force quit the app and reopen it, I do see it again. I had the same problem before it totally disappeared for us.

[Ricsb65]

This is really annoying, I don’t recall paying any less for my Fitbit but I’ve never had this feature while others have.

[slbert]

It hasn't been rolled out to everyone yet - they're still in the testing phase. And there are still issues with it which may be why not everyone has it. It's just like the software updates where they release it in phases.

[Colinm39]

On the Versa Forum they have told that everyone will have it by the end of this month....

[Lesliemak]

Yes, using Premium w Ionic, Graph  disappeared 3 days ago. Update doesn’t correct. 

[Don2nice]

Hi all.. Any luck with the Oxygen saturation coming back? I have a Versa 2 and NOTHING! it was there for a while and the it disappeared 

[McShane]

Hi Don2nice, All,

I must say my Ionic has been really good lately (2 months) and has not dropped the oxy graph at all...touch wood.  I know that doesn't help you, but worth knowing non the less. 

[abcnerd]

Any reason and fix to this problem? I just lost my O2 graphs in past two days. This is 5/2/20 and many months after these other posts which first started in Jan. 2020.