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PIN feature changed after updating it

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Up to today I had to put my pay pin only if I had removed my ionic . After updating software today I have to enter pin every time I pay 

 This totally defeats the object as it is much easier to pay with my card (no pin required under £30) .please will you consider putting this back as it was . I am told it is for security ? This does not make sense .

 

Moderator edit: Updated subject for clarity 

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@Kenwoof Welcome to the Community. Thanks for the details mentioned. 

 

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

 

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

I would like you to restart your Ionic and set the PIN again. This feature hasn't changed and it will ask for your PIN the first time you make a payment. Learn more about it by checking this article: What should I know about Fitbit Pay? 

 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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Thankyou . Yesterday after an up date it was asking for pin every purchase . Today the problem has gone away . Working fine now . Thanks again.

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@Kenwoof Thank you for getting back. I'm glad to hear that now it's working back to normal. 

 

I'll be around if you have any additional questions. 😀

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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