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Pandora and bluetooth connectivity issues.

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‎12-18-2017 14:46

‎12-18-2017 14:46

Today I went to the gym and I had issues with my headphone connectivity and also it had suddenly deleted all my Pandora stations without notifying me.  Fortunately I had a backup iPod in my gym bag, but I was surprised that it would suddenly dump all my stations!  Now I have to wait the 2 hours for it to re-download them again.  Anyone else with this problem?  I haven't changed any settings, just charged it.  I shut it down and gave it a rest and nothing changed. 

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‎12-18-2017 15:45

‎12-18-2017 15:45

If I am charging my Ionic and I am also connected to wifi the watch will sometimes sync with Pandora and update the stations.  Unfortunately, the sync is often very erratic.  Often it will randomly delete one or more of the stations (I've had it do all 3 before, which may be what happened to you), sometimes it will update the playlist on one of the stations but not the others and more frequently it doesn't update but just resets the playlist back to the beginning.

 

I suspect it is a Pandora app problem rather than an Ionic problem.

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‎12-18-2017 18:52

In response to kidmaxx

‎12-18-2017 18:52

I agree that I think it is a Pandora app issue. When you connect the charger it will start up WiFi and attempt to update the stations. It apparently does this by deleting the downloaded music and starts downloading the new playlists. Unfortunately it tends to stop after downloading one or two stations. It will often download the remaining stations the next time you put the unit on the charger.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎12-18-2017 20:32

In response to wtksk8r

‎12-18-2017 20:32

I wondered if it was something like that. This is my first time having issues with it. I had it plugged in, downloading and after 5 hours it still had not finished then it locked up and I had to factory reset it. It is back on the charger for the night attempting a download so we will see. Thanks for the info! 

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