Pay with Ionic

[daniannechavez]

The message, Pay with Ionic, will not stop popping up on my watch. I have uninstalled the app thinking that would help but it has been a week since I started using my watch and it is non stop, even when I am sleeping. Could I get some help? Thanks!

[SunsetRunner]

Usually you get this message if you press and hold the left button.

If you continue to see this message popping up, check if perhaps the button is stuck or if damaged.

Contact cx support for instructions to clean the button (it might help).

[emili]

@daniannechavez hey there- have you tried restarting your tracker? I would try that to see if clears it out. If not, yep contact support. you can email, chat or call.. here is the link if you need to contact support... lower right hand square http://help.fitbit.com/?l=en_US