help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Petition for a new ionic or fix it

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-17-2019 17:31 - last edited on ‎07-31-2025 19:44 by Fitbit Moderator

‎05-17-2019 17:31 - last edited on ‎07-31-2025 19:44 by Fitbit Moderator

If anyone has had an issue with your Ionic watch, please sign this petition. And for all the Fitbit Moderator/ customer service, please stop given us general answers. You are not helping. Please do your job and make fitbit aware that the Ionic watch as a major problem. We are not making this up. This is a real issue. Your customers are upset, losing money, and disappointed because you show that you do not care. I hope you do care, please show us.  

Best Answer
0 Votes
1 REPLY 1

‎05-18-2019 09:29

‎05-18-2019 09:29

Welcome to the Fitbit Community @JustinScott. I'll be glad to assist you with your Fitbit Ionic screen inquiry. Thank you for sharing the steps you have followed in order to resolve this situation. 

 

I got in touch with out support team and they have informed me that they are already assisting you. 

 

Keep on visiting the forums. 

Andrea | Community Moderator, Fitbitp>

Visit our Discussions board where you can share your experiences, meet people and create new topics.

Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
Best Answer
0 Votes