Today, unlike every other day, when I flip my watch to see the time, I get the power bar and %. If I press left button or tap I get the clock and if I flip soon after I get the clock but after a while, a flip takes me to the power bar again. How do I make it show the clock by default? (How did I change this?!)
Ironically, when I'm charging, I rarely and sporadically see the power bar when I pick up the watch. Pretty much that is all I want to see because the power cord is too short to do much else.
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Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @CurtisiI - I'm not 100% sure that I am following you. Are you saying that when you turn your wrist to check the time, your Ionic is displaying the battery charging %? If that is the case, that is definitely unexpected behaviour. Please restart your tracker - hopefully that will correct this.
https://help.fitbit.com/articles/en_US/Help_article/1186
If not, you should try a "Factory Reset". That is done through the settings on the watch itself.
Let me know if any of this helps.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Hi @CurtisiI - I'm not 100% sure that I am following you. Are you saying that when you turn your wrist to check the time, your Ionic is displaying the battery charging %? If that is the case, that is definitely unexpected behaviour. Please restart your tracker - hopefully that will correct this.
https://help.fitbit.com/articles/en_US/Help_article/1186
If not, you should try a "Factory Reset". That is done through the settings on the watch itself.
Let me know if any of this helps.
Best AnswerThanks Howard, yes you understood correctly and a restart fixed it, thanks. I guess the watch should do this when it is charging. That would be a good thing but my impression was that is was not a very reliable function. I suppose in this instance it got confused about being charged. The upside of that is that I now understand that you only get the power bar the first time you look and then there is a period when you will get the clock. After a while, you get the power power again on the first look.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Excellent! I’m glad you are back on track.
Best AnswerFurther to the above. The first time I pick up the watch when it is charging, it wants my PIN. Really? I have to put in a PIN to see the state of the charge? It should just give me the power bar. If I want to do more, then ask for the PIN. I suspect it is this fiddling around trying to enter stuff and keep the short cord connected that has confused the state of affairs.