10-16-2017 18:01
10-16-2017 18:01
Today, unlike every other day, when I flip my watch to see the time, I get the power bar and %. If I press left button or tap I get the clock and if I flip soon after I get the clock but after a while, a flip takes me to the power bar again. How do I make it show the clock by default? (How did I change this?!)
Ironically, when I'm charging, I rarely and sporadically see the power bar when I pick up the watch. Pretty much that is all I want to see because the power cord is too short to do much else.
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10-17-2017 11:29
10-17-2017 11:29
Hi @CurtisiI - I'm not 100% sure that I am following you. Are you saying that when you turn your wrist to check the time, your Ionic is displaying the battery charging %? If that is the case, that is definitely unexpected behaviour. Please restart your tracker - hopefully that will correct this.
https://help.fitbit.com/articles/en_US/Help_article/1186
If not, you should try a "Factory Reset". That is done through the settings on the watch itself.
Let me know if any of this helps.
10-17-2017 11:29
10-17-2017 11:29
Hi @CurtisiI - I'm not 100% sure that I am following you. Are you saying that when you turn your wrist to check the time, your Ionic is displaying the battery charging %? If that is the case, that is definitely unexpected behaviour. Please restart your tracker - hopefully that will correct this.
https://help.fitbit.com/articles/en_US/Help_article/1186
If not, you should try a "Factory Reset". That is done through the settings on the watch itself.
Let me know if any of this helps.
10-17-2017 14:23
10-17-2017 14:23
Thanks Howard, yes you understood correctly and a restart fixed it, thanks. I guess the watch should do this when it is charging. That would be a good thing but my impression was that is was not a very reliable function. I suppose in this instance it got confused about being charged. The upside of that is that I now understand that you only get the power bar the first time you look and then there is a period when you will get the clock. After a while, you get the power power again on the first look.
10-17-2017 14:25
10-17-2017 14:25
Excellent! I’m glad you are back on track.
10-17-2017 14:37
10-17-2017 14:37
Further to the above. The first time I pick up the watch when it is charging, it wants my PIN. Really? I have to put in a PIN to see the state of the charge? It should just give me the power bar. If I want to do more, then ask for the PIN. I suspect it is this fiddling around trying to enter stuff and keep the short cord connected that has confused the state of affairs.