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Presented my Ionic for refund, now blocked and no refund

‎08-31-2025 08:19 - last edited yesterday by Fitbit Moderator

‎08-31-2025 08:19 - last edited yesterday by Fitbit Moderator

Hi. I've submitted my Ion in April 2024 for the refund. Received reference number but one story after the other from Fitbit. 

Then out of the blue I am asked for the box and receipt after about 2 years that I can't find or lost. So the latest message from Google Fitbit is without that they won’t help. 

So I decided to use the watch as a watch and for walking only to find that Fitbit Google seems to have blocked it remotely. This borders fraudulent and criminal action. I only agreed to the block in exchange for the refund 

 

Moderator Edit: Formatting.

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