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Presented my Ionic for refund, now blocked and no refund

‎08-31-2025 08:19 - last edited on ‎09-02-2025 11:35 by Fitbit Moderator

‎08-31-2025 08:19 - last edited on ‎09-02-2025 11:35 by Fitbit Moderator

Hi. I've submitted my Ion in April 2024 for the refund. Received reference number but one story after the other from Fitbit. 

Then out of the blue I am asked for the box and receipt after about 2 years that I can't find or lost. So the latest message from Google Fitbit is without that they won’t help. 

So I decided to use the watch as a watch and for walking only to find that Fitbit Google seems to have blocked it remotely. This borders fraudulent and criminal action. I only agreed to the block in exchange for the refund 

 

Moderator Edit: Formatting.

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