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Problem receiving notifications

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‎10-25-2017 08:39 - last edited on ‎06-29-2019 21:16 by Moderator Alum

‎10-25-2017 08:39 - last edited on ‎06-29-2019 21:16 by Moderator Alum

If anyone else is having problems receiving notifications i understand that it is a bug that Fitbit is aware of and ixing. Not sure of timeframe but notifications are haphazard. I have an iPhone 7.

 

 

Moderator edit: subject updated for clarity

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‎10-25-2017 11:42

‎10-25-2017 11:42

Have you checked to make sure you don't have a pending update to the app? I had that happen with my iPhone 7. Also I've noticed that occasionally the notification setting will turn itself off. Swipe right on the mail screen to verify you have Notification -- received from phone set.

Hope that helps.

Marci | Bellevue, WA
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