03-29-2019 02:20
03-29-2019 02:20
Hello,
I've owned the Ionic for about a month, this is the problems i have:
Huawei P20Pro (tested) Samsung S9 (tested)
Needs constant resetting to work
Phone/SMS features unstable/not working
The function to be constantly connected to BT is not working
Syncing is slow, does not autosync
I've just reset the watch and when I reinstalled it's stuck again. Following the advice of other FitBit users, i'm turning this piece of garbage in and switching to another brand.
Just looking at the countless threads created about syncing issues, power issues, actual FitBit employees who say "Yes these features are not working rigth now, but it will be udated soon" and then never update it. What a business model.
Please. If you read this and looking to buy a new FitBit, do a quick google search first.
03-28-2019 09:25
03-28-2019 09:25
Is anyone else outthout having issues syncing the ionic to a Huawei phone?
03-29-2019 00:46
03-29-2019 00:46
There are only a few Huawei phones that are officially supported by fitbit. You can see these on the list at www.fitbit.com/devices There also seems to be a particular issue with some of Huawei's "lite" phones. Fitbit say:
"Due to Bluetooth issues that prevent certain devices, like Fitbit devices, from syncing, our products aren't compatible with the following phones:
taken from: https://help.fitbit.com/articles/en_US/Help_article/2315/?q=p8
03-29-2019 02:38
03-29-2019 02:38
Yes.
And Samsung S9. Its not the phone, its the watch.
03-29-2019 04:37
03-29-2019 04:37