help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Quick Reply not working on Ionic

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-24-2018 06:18

‎09-24-2018 06:18

 Hi

 

I read on the community board that Quick reply is now available (through the new update) for iPhone users.  However when I go to the feature on my app, Quick Reply is in grey and doesn't allow me to set it up.  

 

Did I misunderstand that Quick reply works with the iPhone?  

 

I have the Ionic, Adidas Edition.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎09-24-2018 08:56

In response to SunsetRunner

‎09-24-2018 08:56

Welcome on board @jemf, it's nice to see you here! My friend @SunsetRunner is right. This feature is currently available on watches paired to an Android phone running Android 7.0 (Nougat) or later. Watches paired to an iPhone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests.

 

I'd recommend checking out our Feature Suggestion Board if you haven't already. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.

 

I was doing some research and was able to find this idea asking for the same:

 

 

This suggestion is marked as "Under Consideration". You can learn more about how Fitbit decides what suggestions get released in our FAQs.

 

Let us know if there's anything else we can assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

Best Answer
2 REPLIES 2

‎09-24-2018 07:56

‎09-24-2018 07:56

Where did you read this? As far as I am aware quick reply is still only available on Android devices.

Best Answer

‎09-24-2018 08:56

In response to SunsetRunner

‎09-24-2018 08:56

Welcome on board @jemf, it's nice to see you here! My friend @SunsetRunner is right. This feature is currently available on watches paired to an Android phone running Android 7.0 (Nougat) or later. Watches paired to an iPhone can only respond to Fitbit app notifications, such as messages, cheers, taunts, and friend requests.

 

I'd recommend checking out our Feature Suggestion Board if you haven't already. This is a space where Community users can post features, ideas, and suggestions that they'd like to see in future Fitbit products, accessories, and software and top-voted suggestions get relayed to our product team for review.

 

I was doing some research and was able to find this idea asking for the same:

 

 

This suggestion is marked as "Under Consideration". You can learn more about how Fitbit decides what suggestions get released in our FAQs.

 

Let us know if there's anything else we can assist you with. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer