07-07-2018 22:14
07-07-2018 22:14
Hi, my fitbit ionic counted 30,000 steps while it was charging lol
i've had this happen a few times already, any advice?
Best Answer07-09-2018 21:47
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
07-09-2018 21:47
@blairg1 wrote:Hi, my fitbit ionic counted 30,000 steps while it was charging lol
i've had this happen a few times already, any advice?
My wife's ionic was acting up over the weekend. She restarted it and it's working fine again.
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
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07-11-2018 09:35
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-11-2018 09:35
Some find this happening when the tracker is sitting next to a fan or on the washing machine.