04-06-2019 22:17
04-06-2019 22:17
Same problem here...no sync since yesterday ( 6th of April 2019 ).
This is like the 3rd or 4th time I have to do the "workaround", meaning the clean reinstall ( after previously uninstalling and unpairing the devices ). I was thinking of buying a second Fitbit device, but now I'm already seriously thinking of switching to another brand. I'm guessing it started about a month ago this "strange behaviour"
Best Answer04-07-2019 06:34
04-07-2019 06:34
Sorry, thought I replied to this one, meaning the Ionic does not sync with the Fitbit app. Also, the wallet is not working ( but thats a consequence of the issue above )
Best Answer04-07-2019 09:43
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04-07-2019 09:43
Thank toy @Haedine in general when I read, "I have the same problem" it usually means my problem is not related AMD the post should have been in it's own thread.
If you're having problems with the Fitbit app then please include the type of device that the app is on.
As for the wallet on the ionic, if the wallet worked before then it should work now. With a payment no phone is needed. So depending on the wallet issue, it may be unrelated to the sync issue.
04-07-2019 19:50
04-07-2019 19:50
Best Answer04-07-2019 22:12
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-07-2019 22:12
What is our that is frustrating @Dzire1608
Best Answer