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Rearranging stats in Fitbit today not working?

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‎05-22-2018 04:52

‎05-22-2018 04:52

Ok so when swiping up to get into today I can tap and hold on a stat to rearrange it in the list. 

Great, except somehow my hourly steps have moved to the top and will not move down meanwhile any other stat will freely move where I want it unless I want it above my hourly. 

Have I somehow locked my hourly stat or is this another in the bug list that will never get addressed?  

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3 REPLIES 3

‎05-24-2018 13:25

‎05-24-2018 13:25

@Drew_Watkinson I hope you're doing well! Thanks for posting the situation you are experiencing with the Hourly Steps Goal tile under Today's tile on Fitbit Ionic.

 

There is no bug about this as far as I know. It is possible to rearrange that one as well. You should be able to move it to have it at the bottom, middle, or top of that screen. I'd recommend performing a restart on Ionic. This should allow you to move that tiles as you wish.

 

Please try this out and let me know if it works for you.

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎05-25-2018 11:39

In response to SantiR

‎05-25-2018 11:39

I had not noticed that this arranging is possible. cool beans! 

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‎05-31-2018 02:36

In response to SantiR

‎05-31-2018 02:36

I have reset phone and watch to no avail. 

I also have had major sync issues since launch that have only gotten worse to the point I have spoke to support 3 of the last 4 days. 

What other devices in any market have issues like this?

ionic should have been recalled, hell they should be replacing these at no questions asked at this point. 

Instead we get a script from support asking did you turn it off and then on again?

 

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