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Replacement of defective ionic

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‎05-30-2019 22:46

‎05-30-2019 22:46

It’s been 3 weeks since I sent out the form to get my defective ionic replaced. I asked someone on the live chat yesterday on what is taking so long and they said someone from the other department was going to send out an email regarding my issue.

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‎05-31-2019 05:58

‎05-31-2019 05:58

I've noticed you are new around @CCrowner, so let me give you a warm welcome to our Community. Smiley Happy

 

Thanks for sharing your feedback about your customer support interaction. We strive for excellent customer service, and customer satisfaction remains our number one goal. I've checked with our Support Team and apparently they already took your case under their wings. Please keep an eye in your email inbox, you'll get some information about your case.

 

Please let me know if you need anything else! 

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