Run not syncing and counted in steps

[RmnBjw]

I recorded a 40 minutes run yesterday but those steps are neither counted in my yesterday's step count nor the run synced up with my Strava.

I can see run summary on my watch and for a moment I thought the number of steps updated in my Fitbit app too, but then nothing.

I have reinstall Fitbit app but nothing works.

This is one off case because my previous runs synced fine.

Is there a way I can get my run back ? It is still there on my watch.

[SilviaFitbit]

Welcome to the Community @RmnBjw. Thanks for the details mentioned and the troubleshooting tried. 

You could manually log the activity and this way your stats will show in your Dashboard. In order to avoid this from happening again, please confirm you're doing this procedure to log the activity:

1. On Ionic, open the Exercise app .
2. Swipe to find an exercise, and tap to choose it.
3. Tap the play icon to begin the exercise, or tap the flag icon to choose
a time, distance, or calorie goal depending on the activity.
4. When you're done with your workout or want to pause, tap the pause icon .
5. Tap the play icon to resume your workout, or tap the flag icon to finish.
6. When prompted, confirm you want to end the workout. Your workout
summary appears.
7. Tap Done to close the summary screen

Could you let me know if this happens only with run activity?

Let me know how it goes.