Running - Voice Cue Feedback

[ALePrell]

Does the ionic provide real time voice cue feedback during a run that would tell you - distance, pace, time, etc... ? I prefer to hear feedback rather than trying to look down at my watch. 

[SilviaFitbit]

Welcome to the Community @ALePrell! Fitbit Ionic will show you a run cue, but this won't be a voice cue. However, you can set voice cues in your app by using MobileRun. 

You can always post your ideas in our Feature Suggestion board, those are viewed by our engineers and developers. 

Hope this helps! 

[mikelaff]

Silvia---I just received my IOnic as a gift...when I go to customize my settings in the run category, my first two settings are "Show laps" and "Automatic Lap Settings".  The cue settings are not showing <?>  

So, to have a voice activated cue when I run or bike, I have to wear my phone with the mobile app?   That's really disappointing.

Thanks for your help

[SilviaFitbit]

It's great to see you around @mikelaff! Thanks for the details you've mentioned. The cue that you can customize on your Ionic is used to alert you when certain milestones is achieved. Just confirm you're following these steps: 

1. On your watch, open the Exercise app ().
2. Swipe through the list of exercises until you find the one you want to customize.
3. Tap the gear icon () in the top left and scroll through the list of settings.
4. Tap a setting to adjust it.
5. When you're done, press the back button to return to the exercise screen and then press the play icon to start the workout.

Hope this helps! Keep me posted. 

[mikelaff]

Thanks for your quick reply, silvia...I had an online chat with Chris this morning and he helped me out.  The problem is, my Ionic does not say "cues"..its show "laps" and "lap settings"  He helped me get lined up....I'll be interested in how it works next time I use my Ionic for a run.

I also found out, this is avaiable through my account settings through the fitbit.com website.

thanks, again

ML

[SilviaFitbit]

Thanks for getting back @mikelaff! I'm glad to hear that you were able to chat with our Customer Support team. If you would like to learn more about it just check this article How do I use exercise apps and modes on my Fitbit device?. 

Hope this clarifies any doubt and you can continue enjoying your Ionic while exercising. 

[Poppce]

I’ve had this issue as well-please update whether or not it works for you! I believe I had adjusted this setting the last time I ran outside but didn’t get a cue. 

[Heather-S]

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@mikelaff wrote:

Thanks for your quick reply, silvia...I had an online chat with Chris this morning and he helped me out.  The problem is, my Ionic does not say "cues"..its show "laps" and "lap settings"  He helped me get lined up....I'll be interested in how it works next time I use my Ionic for a run.

I also found out, this is avaiable through my account settings through the fitbit.com website.

thanks, again

ML

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I don't have the "Show Cues" and my voice cues that I set in the app don't work either, despite being on. 😞 

[mikelaff]

If you go to your settings... where it displays "show laps" , set it for Automatically. Where it displays "Automatic Lap Settings: set it for miles and a display will come up for how many miles. The cue is that the watch vibrates (barely) for every mile. You have to look at it to get the pace per mile. It's very lame and I'm pretty disappointed in this "feature" I end up strapping my I phone to my arm and using May My Run so that I can get voice cues.

HOpe that helps

ML


Michael Laffey

2808 Coventry Ct.

Bloomington, IL 61704

cell phone 309 310-5519

e-mail mikelaff53@comcast.net

[mikelaff]

Yes, it's pretty lame...you have to go into your run settings and set Show Laps for Automatically, then Automatic Settings for Mile (unless you prefer Kilometers) Then set the laps based on how many miles you want the cue ... I set mine for one mile.  Every mile I get a slight vibration and I have to look at the watch to check on my pace.  So, I still strap on my IPhone and set up May My Run so I can get a voice cue.  I have no idea what use the voice cue set up is on the phone app...I sure can't get it to work.

HOpe that helps, Heather

ML

[GySgt_Seidell]

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@mikelaff wrote:
...The cue is that the watch vibrates (barely) for every mile...

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Since you can barely feel the haptic feedback, you may want to go into the "Settings" and choose "Vibrations" and select "Strong" instead of Normal.

Hope this helps some and Keep on STEPPING!

[mikelaff]

Found the setting...I'll try it

Thanks!

[Ellisn1966]

I want to set up a Cue to track Kilometres/Time but there is no Cue Settings as per the general instructions??? 

[USAF-Larry]

@Ellisn1966, check out the post above by @SilviaFitbit to see if that helps: 

https://community.fitbit.com/t5/Ionic/Running-Voice-Cue-Feedback/m-p/2614488/highlight/true#M44051

[mikelaff]

I know I had the same problem...the Ionic says "laps" , not cue. See my reply above on 4/8...instead of setting for miles, scroll for kilometers...if you still have problems, try an online chat with a Fitbit service rep...that helped me.  

Hope this helps

[verog2006]

Seriously? No voice cues 😭!!!

[verog2006]

This can’t be accurate because the settings even says preview voice cues. Why would the have that if there is no voice. But how is the question?????? 

[Giampi71]

@verog2006 Where in the Ionic do you see "preview voice cues"?

[SteveSydney]

Are you kidding me?  A fitness watch that doesn’t give voice cues on splits, which we have all been used to for years now?  Not even combined with an app like Strava? Am I really going back to having to run with my phone?  What is the point of the Fitbit then?