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[SOLVED - No replacement] Heart rate monitor not working

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‎12-24-2019 17:23 - edited ‎12-24-2019 17:42

‎12-24-2019 17:23 - edited ‎12-24-2019 17:42

Hey Everyone, 

 

This watch is beginning to frustrate the hell out of me. I bought the first one and it wouldn't work. Went back to bestbuy and returned it and, now this one the light doesn't come on in the back either. 

 

I tried the resolution as others have mentioned on the first watch to no avail. The second one is doing the same crap. Any resolutions?! Or, do I have to set up an RMA with fitbit?!

 

Thanks, 

anthony.

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‎12-24-2019 17:42

‎12-24-2019 17:42

Changed the settings to customer on the web site and updated the watch 3x 4x and it started blinking and working. Hopefully this works for someone else -=] 

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