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STEPS missing in DASHBOARD

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‎04-21-2019 07:56 - edited ‎04-21-2019 11:55

‎04-21-2019 07:56 - edited ‎04-21-2019 11:55

I cant see my STEPS in the dashborad when clock is synced. 

I tried to reinstall software on MAC and on my Huawi PRO 20 also on the clock. Logged in and out. Still i dont get the STEPS on the clock or the MAC Fitbit Software.  The STEPS windows is there...but the amount of steps dong come up......strange

 

 

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4 REPLIES 4

‎04-21-2019 08:45

‎04-21-2019 08:45

If you don't see the tile for steps on dashboard, scroll to bottom to see the "Edit" button; click that and you will see all the tiles available.  Add or remove as you wish.  Then click check mark at top right to save changes.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎04-21-2019 09:17

‎04-21-2019 09:17

I am having the same issue with my new IPhone XR. I can no longer scroll to the top of the dashboard. The “edit” at the bottom of the screen does not help. Pretty frustrating, was fine  on my iPhone 6 Plus. Any tips?

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‎04-21-2019 09:24

In response to KevDavy2

‎04-21-2019 09:24

Just reloaded app and now it is working. Fingers crossed!

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‎04-21-2019 11:50

In response to JohnnyRow

‎04-21-2019 11:50

STEPS is there on the dashboard. The problem is that.....i dont get up the amount of steps i have already walked. It want update my STEPS. The window is there...on the HuaWei Pro 20 phone and the mac.

Calories is there..........how much i used.........

Struggle...struggle....

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