help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Screen Cracked or Clock Face Error/Glitch

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-10-2020 19:06

‎03-10-2020 19:06

Hi Everyone,

 

I have just bought the Fitbit Ionic yesterday and was resetting the clock face to DigitalTX. I realized there is a line between the ‘AM/PM’ and the ‘Seconds’. Please advise if it is just an error/glitch by the clock face or a crack in the screen? I have tried other clock face and it doesn’t show the line. 

I just want to be assured, thank you! 

Best Answer
0 Votes
1 REPLY 1

‎03-11-2020 11:57 - last edited an hour ago by Fitbit Moderator

‎03-11-2020 11:57 - last edited an hour ago by Fitbit Moderator

@Hobakbbang Welcome to the Community. I'll be happy to help you sort this out. 

I have checked the DigitalTX clock face and I couldn't find the line you mentioned. Since, this isn't a Fitbit clock face, my recommendation would be to contact the app developer because you tried using another clock face and you didn't see the line on your watch. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes