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Screen Gone Black

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‎06-13-2019 07:26

‎06-13-2019 07:26

Hi. My Ionic is charged sufficiently, yet it suddenly went black yesterday. I tried cleaning all the components and charging it overnight. Nothing is working. Please advise! I've only had this device for 6 months and I do everything on the Fitbit App. 

 

Best,

Rebecca

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1 REPLY 1

‎06-13-2019 12:17 - edited ‎06-13-2019 12:17

‎06-13-2019 12:17 - edited ‎06-13-2019 12:17

Call or get in live chat with their service department, if you are still under warranty they will send you a replacement, mine died after owning it for 3 months, replacement got sent out and arrived in less than a week. No issues with it, yet.

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