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Ionic display not working

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‎06-12-2019 02:47 - last edited on ‎06-13-2019 10:52 by Fitbit Moderator

‎06-12-2019 02:47 - last edited on ‎06-13-2019 10:52 by Fitbit Moderator

I bought my Fitbit a little over a month ago and yesterday it just went black. It won’t charge, no reaction to holding buttons or attempting to reset. This is my third Fitbit and have been wearing daily for years. I’ve never had any issue with one before this. Especially since I just bought this one in May.

 

Moderator edit: Updated subject for clarity 

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‎06-13-2019 12:59

‎06-13-2019 12:59

Welcome to the Community @MikeD33. I'm glad to hear that you started using Fitbit watches since May. 

 

Thanks for the troubleshooting tried in order to get your Ionic working. I've shared your post with our Support team, they will continue assisting you. 

 

I'll be around if you need further assistance. 

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