Screen Not Responding - Restart No Impact

[Leighhggns]

The screen has officially stopped responding to touch. No swiping in any direction, no tapping, nothing. I have restarted 4 times (hold left and bottom right button), the watch is totally clean, full battery, I have uninstalled all non-Fitbit apps and synced. It is still showing notifications, and the buttons are still working, but no response whatsoever to touch. I am out of ideas, other than return this plagued watch.

[WavyDavey · Accepted solution]

Hi @Leighhggns,

I would reach out to Fitbit Support, so they can assist. Let them know what you've already tried.