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Screen issue

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Hi All,

 

First post here and unfortunately not a happy one Smiley Sad I keep an eye on the forum as a lurker to see what issue people have and I've got a nice one this morning.

 

Wake up this morning and screen wasn't behaving as normal, but didn't think much of it as I'm not functioning 100%, so go for a shower and check the screen and that is when it become apparent all is not well, see below

WhatsApp Image 2017-12-15 at 07.53.43.jpeg

 

I've also tried changing the clock face, this hasn't made any difference and I have also restarted the thing 3 times in the past hour and that doesn't help, in fact, here is what the fitbit logo looks like when it is being reset:

 

WhatsApp Image 2017-12-15 at 08.06.00.jpeg

 

Any ideas from anyone, or would you say it's a send back for a warranty claim?

 

Thanks.

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2 REPLIES 2

Looks like a hardware failure, I would definitely get in touch with Fitbit and arrange a replacement. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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I concur with @N8teGee

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