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Screen wake screen keeps automatically coming on

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‎07-07-2019 06:02

‎07-07-2019 06:02

The screen wake screen will come on even when I’m not moving while it’s  on my wrist. I’ve reset it a couple times but it still happens. 

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2 REPLIES 2

‎07-07-2019 07:02

‎07-07-2019 07:02

The screen wake screen will come on even when I’m not moving while it’s  on my wrist. I’ve reset it a couple times but it still happens. 

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‎07-08-2019 09:17 - last edited on ‎05-06-2026 03:56 by Fitbit Moderator

‎07-08-2019 09:17 - last edited on ‎05-06-2026 03:56 by Fitbit Moderator

A warm welcome to the Community @Bradywild27. Thanks for the details mentioned and the reset you've done prior contacting us. 

I've shared your post with our Support team and they've mentioned that you already have a case with them. Please continue the communication through email. 

I'll be around if you need further assistance.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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