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Setting up iconic

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‎05-13-2018 11:30

‎05-13-2018 11:30

I have just bought on iconic but it refuses to be set up. I have tried everything on the app several times. Nothing works. I have tried WiFi - my home network - and Bluetooth. It says failed and that’s it . Can you help please

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‎05-13-2018 12:44

‎05-13-2018 12:44

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Then set it up again

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎05-21-2018 13:44

In response to WendyB

‎05-21-2018 13:44

Thanks for trying to help. I followed your suggestion but, alas, it didn’t work. In the end I set it up with my wonky old android phone using 4g and not WiFi. Maybe the issue was with my iPad.

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