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Setup Time

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‎11-05-2017 07:16 - edited ‎11-05-2017 07:43

‎11-05-2017 07:16 - edited ‎11-05-2017 07:43

Anyone else have a ridiculously long setup time? Mine says 150 more minutes. I was going to the gym to try it out, but not now. Don't have two and a half hours to wait for this thing to complete. Probably will be going back to the store to return it. It's one thing to say it will take 'a while' and another to take hours.

 

EDIT: After reading the "Setup Checklist" thread, it's clear that many people have problems with initial setup. Fitbit did a disservice to their customers by not providing more detailed instructions about setup - and how log it could take. Wish I'd visited here before I'd purchased. I may go back to my trustworthy Blaze.

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Accepted Solutions

‎11-05-2017 07:40

‎11-05-2017 07:40

Make sure to set the wifi settings and to connect the ionic to its charging cable while trying the set up process. This way, the updates and information will be downloaded through wifi (connect to the same wifi network your phone or computer is connected to) and will be faster. If it is done through bluetooth, it can take an eternity to complete.

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3 REPLIES 3

‎11-05-2017 07:40

‎11-05-2017 07:40

Make sure to set the wifi settings and to connect the ionic to its charging cable while trying the set up process. This way, the updates and information will be downloaded through wifi (connect to the same wifi network your phone or computer is connected to) and will be faster. If it is done through bluetooth, it can take an eternity to complete.

Best Answer

‎11-05-2017 07:44

In response to SunsetRunner

‎11-05-2017 07:44

That's exactly what I'm doing, and it's still taking an eternity. And yes, I have a very high speed network connection

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‎08-28-2018 10:01

In response to SunsetRunner

‎08-28-2018 10:01

SetUp documentation is a Fail!

Any hints on how to connect the Ionic to WiFi to set the watch up faster before the watch is set up?!?

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