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Shocked

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‎03-12-2020 11:47

‎03-12-2020 11:47

Last night I was watching TV when suddenly my wrist started to sting where my watch sits. When I removed my fit bit Ionic I noticed two bumps underneath. The bumps lined up perfectly with the charging port and censors on the watch. My hand felt a bit numb and I had to run my arm under cold water to get it to stop stinging. Has anyone else had this issue? I'm scared to continue wearing my fit bit and possibly get shocked again. A response from Fit Bit regarding this issue would be greatly appreciated.

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‎03-12-2020 12:10

‎03-12-2020 12:10

Hi @Corie94,

 

Definitely contact Fitbit Support at the link below so they can take care of you.

 

https://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

Work out...eat... sleep...repeat!
Dave | California

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