12-29-2017
09:05
- last edited on
01-05-2018
09:33
by
SilviaFitbit
12-29-2017
09:05
- last edited on
01-05-2018
09:33
by
SilviaFitbit
I had written about this last week and thought resolved but it's not.
I have ALL GPS features turned on for all modes of exercise in the Exercise Shortcuts section. However when I click on SWIM feature to start training, no GPS icon is coming on. I bought this watch for the swim feature. What is the issue?
Moderator edit: Update title for clarity
01-05-2018 09:33
01-05-2018 09:33
It's great to have you here @edene! When you're swimming, there are some things that will turn off such as heart rate, floors tracking and GPS. The reason why it's because, it won't track your swim using GPS instead it will track the duration of your swim and the number of the pool lengths you complete. You can learn more about it by checking this article How do I track my swims with my Fitbit device?.
Hope this clarifies any doubt.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-10-2018 03:29
08-10-2018 03:29
not helpful at all. how do i turn on gps for swimming? it needs to be on for my open water swim. if this feature doesnt work i will have to return it
08-10-2018 04:37
08-10-2018 04:37
@Ludeeda GPS is deliberately disabled for swim tracking. If this feature is important to you then I'm afraid it looks like you need to return it.
If you decide not to return it then there is a feature suggestion to enable this feature and if you'd like to add your vote then you can find it here: