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Silent Alarm with pin code

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‎03-05-2020 07:29

‎03-05-2020 07:29

I have a problem with my silent alarms. When I have to enter my pincode (which I have to do every 24 hours) my silent alarm won't go off. Meaning that when it's more than 24 hours ago that I entered my pin, my alarm won't go off.

Since I usually take my Ionic from the charger during the night (when I wake up to go to the toilet) I have to enter my pincode then. Because of this the next night I have to enter my code at the same time (which I don't do because I'm sleeping then). And this causes my alarm not to go off, which is really annoying because I oversleep.

 

Any solutions?

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‎03-05-2020 11:11

‎03-05-2020 11:11

Hi @Hugor83 

I think changing your PIN Code setting may help.

WHEN DO I ENTER THE PIN CODE TO UNLOCK MY FITBIT DEVICE?

You must enter your PIN code at least once a day. Your Fitbit device prompts you to enter your PIN code based on your device lock setting:

  • Enabled: Each time you put your device on your wrist.
  • Enabled for Fitbit Pay: First time you make a payment after your put your device back on your wrist. 

Note that your card issuer may require you to re-enter your PIN code to authorize a payment. 

To change the device lock setting:

  1. In the Fitbit app, tap the Today tab 
     

     

     > your profile picture > your device image. 
  2. Tap Device Lock.
  3. Tap to change your device lock setting.

I have my PIN Enabled for Fitbit Pay.  It only asks me for my PIN when I am using Fitbit Pay.  Otherwise, I don't have to enter it.

 

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