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Sleep Tracking issue

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‎10-12-2017 13:09

‎10-12-2017 13:09

Fairly recently sleep tracking has been giving inaccurate representation in both ionic and blaze. When I reported the issue with Blaze (as at that time I didnt own ionic yet) all support could do was to send another device despite the fact it was not under warranty. I am not sure what is going on here. Is anyone else having the same issue. It appears that the algorithm is broken as designed.

As an example in the jpeg attached, it shows I slept between 10.27 and 1400 on Thursday and I was busy at work.

sleep_10122017.JPG

Thanks,

Venkat

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‎10-12-2017 17:43

‎10-12-2017 17:43

@Venkats, both my Charge 2 and my Ionic will periodically record a sleep activity when I am relatively idle, like watching a movie or reading a book.  If the arm isn't moving for a period of time, the tracker thinks I went to sleep.  I just go into the sleep log and delete those records, since they were not really sleep.

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