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Sleep not syncing Firmware 25.16.7

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‎11-12-2017 19:37

‎11-12-2017 19:37

I had to log into the Fitbit app this morning, I’m guessing there was an update, and now my sleep data won’t sync at all. Firmware 25.16.7
I updated my iPhone’s software, rebooted my Ionic, unpaired my Ionic, deleted Fitbit app, removed the Ionic’s Bluetooth pairing, reinstalled everything twice now and it’s still not syncing my sleep data.
I know I slept and took a nap today and it still isn’t syncing. What else can I try? 

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2 REPLIES 2

‎11-12-2017 19:23

‎11-12-2017 19:23

I had to log into the Fitbit app this morning, I’m guessing there was an update, and now my sleep data won’t sync at all. Firmware 25.16.7

I updated my iPhone’s software, rebooted my Ionic, unpaired my Ionic, deleted Fitbit app, removed the Ionic’s Bluetooth pairing, reinstalled everything twice now and it’s still not syncing my sleep data. 

I know I slept and took a nap today and it still isn’t syncing 

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‎11-13-2017 08:14

In response to DarciD

‎11-13-2017 08:14

I've combined your duplicate posts.

 

Does it sync your other data? A number of people are experiencing syncing issues, but specifically not syncing sleep while syncing everything else is quite unusual.

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