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Sleep tracking problems!

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‎01-02-2018 00:37

‎01-02-2018 00:37

Received my Ionic for Christmas, sleep tracking appeared to be working fine until New Years Eve that recorded a 7hr 13 minute sleep from 22.55 hrs until 7.34 hrs complete with different sleep stages. The problem is during this time I was very lively at a party until 4am!! In addition to this, it failed to record any data at all on sleep Monday 1st January. I am showing as having the new firmware which was updated Sunday evening. Any suggestions on how to solve the problem please.

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‎01-02-2018 03:37

‎01-02-2018 03:37

Mine hasn't recorded any sleep stages since I updated the IOS app three days ago.

Allie
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‎01-02-2018 10:46

‎01-02-2018 10:46

Forgot to mention, app is running on android.

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