01-02-2018 00:37
01-02-2018 00:37
Received my Ionic for Christmas, sleep tracking appeared to be working fine until New Years Eve that recorded a 7hr 13 minute sleep from 22.55 hrs until 7.34 hrs complete with different sleep stages. The problem is during this time I was very lively at a party until 4am!! In addition to this, it failed to record any data at all on sleep Monday 1st January. I am showing as having the new firmware which was updated Sunday evening. Any suggestions on how to solve the problem please.
01-02-2018 03:37
01-02-2018 03:37
Mine hasn't recorded any sleep stages since I updated the IOS app three days ago.
01-02-2018 10:46
01-02-2018 10:46
Forgot to mention, app is running on android.