Stats from Exercise not included on dashboard

[Cannonbrit]

I did a 5 mile run this morning and used the exercise function on my ionic.  On the exercise screen, it shows that I burned 821 calories and was active for 62 minutes.  However, on the main dash and other areas (active minutes and food log) the time and calories burned are not showing.  The run was over two hours ago.  I have synced my fitbit multiple times and logged out/logged in again, neither of which made any difference to the totals on the main dash or in the detail screens.  

Why did this happen and what is the solution to keep it from happening again tomorrow?

[Rich_Laue]

First question I have, does the Fitbit app says that the ionic has synced since your walk? You say that you have tried but not whether it has actually sync d. 

[Cannonbrit]

The app says that the fitbit synced. The calories and active time are
still missing.