Stats not Showing on Ionic - Fitbit Community

Stats not Showing on Ionic

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Kevdou

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At least once a week my ionic stops displaying stats and heart rate on my clock face....how do I rectify this without waiting until it fixes itself?

Moderator Edit: Updated Subject for Clarity

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SantiR

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@Kevdou Welcome to the Fitbit Community! Thanks for posting the situation you are experiencing with your Ionic not showing stats every now and then.

There are a couple of things you can try in order to sort this out:

Perform a restart on Ionic. This has helped other users in the past.
Change the clock face on your watch. This should also rectify this if the restart doesn't work.

Try that out and let me know how it goes!

Santi | Community Moderator, Fitbit

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