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Step counter keeps counting

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‎02-10-2020 05:00

‎02-10-2020 05:00

The step count keeps going up even though I’m not moving or not even wearing it

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1 REPLY 1

‎02-11-2020 00:40

‎02-11-2020 00:40

First thing to try when a fitbit misbehaves is a restart using the following procedure:

 

Help article: How do I restart my tracker?

 

It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.

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