Steps being added while I sleep

[Fred0]

Hello Fitbit community,

When I wake up in the morning after sleeping right through without waking up my ionic is already saying I have done 100+ steps. 

I know it is quite accurate and usually measures as close as possible but waking up with more than 100 steps is pretty strange,

Can anyone help me figure out how to stop this happening,

Thanks 

[N8teGee · Accepted solution]

Hi @Fred0, warm welcome to the community.

It's quite normal to wake up with some steps on the device  especially if you've been moving your arms around a lot in your sleep.

The Ionic uses an accelerometer to track when steps are taken. On some occasions though, it can register other movements as steps.

I wouldn't worry about 100 or so steps. In the grand scheme of things these will even out throughout the day, like when you are pushing a shopping trolly (which the Ionic finds difficult to measure steps with). Also such a small amount of steps is unlikely to effect your calorie burn in any meaningful way either. 

[Fred0]

Thank you very much N8teGee for the quick reply!

This is really helpful to know and reassures me it’s not out of the ordinary.

However, knowing this I was just wondering if their is any way to change how sensitive the accelerometer is as I am registering by the end of the day thousands more steps than my friends and family having been together all day walking similar distances,

thanks, Fred0

[N8teGee]

You could try setting it to the dominant setting, this should make the device less sensitive to false steps. You can do that by following the steps below.

1. From the Fitbit app dashboard, tap the Account icon > your device image.
2. Scroll down to Wrist placement.
3. Set to Dominant.

[SteveCatons]

I woke to 33,000 + steps on Wednesday.

I've tried everything.

Still this keeps stepping.....

Despite advice from Fitbit employees, resetting, deleting the app, letting the battery run completely out, etc. it continues to log steps, despite lying stationary.

it has lost its mind.....

I'm becoming increasingly more frustrated with obtaining tech support.

I still have my other solution, which I have gone back to using.

That is working well, despite being in a box for 2 + years.

And,  "they" have really cleaned things up over there.... with their product?

This has caused a bigger dilemma than I realize.....

I truly like my Fitbit....but.