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Steps not showing on the watch

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‎10-23-2018 05:04 - last edited on ‎10-24-2018 12:43 by Moderator Alum

‎10-23-2018 05:04 - last edited on ‎10-24-2018 12:43 by Moderator Alum

Recording steps but not visual showing on the watch

 

Moderator edit: Subject for clarity.

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1 REPLY 1

‎10-24-2018 12:45

‎10-24-2018 12:45

Hi @Tersea04, it's really nice to see you join the Fitbit Community! I'll be more than glad to help you. Cat Happy

If you haven't already done so, please restart your Ionic following the instructions below:

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
  3. If your Fitbit Ionic doesn't work normally, use the instructions in How do I turn off my Fitbit device? to turn your watch off and on again.

I hope this helps, keep me posted! Cat Very Happy

GraceG | French and English Community Moderator, Fitbit


On ne voit bien qu’avec le cœur. L’essentiel est invisible pour les yeux. ♥
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